Across Alberta, more children and youth than ever before are going to the emergency room (ER) when they are experiencing an emotional crisis, often related to substance use or a mental health issue.
To better understand their experience, the Addiction & Mental Health and Emergency Strategic Clinical Networks have created a survey for children, youth and their families.
Two surveys are available, one for individuals who visited an ER between the ages of 15 and 24 years and one for families who have visited an ER with a child between the ages of 7 and 24. Each survey will ask what led to the ER visit, what help they hoped for and received, and what happened when they left, helping AHS map out a patient’s journey to improve care for children, youth and their families.
Addiction and mental health care for children, youth, and their families is a priority and the survey results will be used to identify opportunities for improvement and will be part of a phased approach to create opportunities for meaningful patient-focused change.
The surveys go live on Monday (August 28) and will be open until September 30, 2017.