Alberta Education has instituted a help line and email for parents of students, particularly those with disabilities, during COVID-19 and at-home learning.
The line is 780-422-6548 (toll-free by first dialing 310-0000, followed by the 10-digit phone number) or via email at: studentsupport@gov.ab.ca.
Even with the excellent work being done by teachers and school divisions supporting the learning and inclusion of students with disabilities, we know that the changes in how education is being delivered is affecting students differently. For families of students with disabilities, there may be questions about their child’s program now that the traditional delivery process has changed.
Alberta Education has established the help line and email to assist families with their questions and connect them to their boards where appropriate. This could include key members of the school district (teacher, principal, school district leadership, school board) to find collaborative solutions to meeting their child’s learning needs at home.
The Parent Help Line will be answered Monday through Friday from 8:15 a.m. - 4:30 p.m.
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Notes on Translation
The electronic translation service is hosted by Google Translate. The quality of the translation will vary in some of the languages offered by Google. Google Translate is a free service and currently offers translation in over 50 languages, although an impressive number, this does not capture all languages or dialects. The basic translation’s goal is to capture the general intention of the original English material.
The Cobb County School District does not guarantee the quality, accuracy or completeness of any translated information. Before you act on translated information, the District encourages you to confirm any facts that are important to you and affect any decisions you may make.
The Cobb County School District is committed to parent, family and community engagement, and it is our hope that by providing this tool on our website that we are making our information more accessible to families whose first language is not English and thereby enabling better engagement in public education.
